FAQs / Support

FAQs / Support

Shipping Info

  • How long does shipping take?
    Most orders ship within 3-5 business days. Delivery times depend on your location and the shipping method chosen at checkout.
  • How can I track my order?
    Once your order ships, we’ll email you a tracking number so you can follow its journey.

Returns & Policies

  • What is your return policy?
    Due to the custom nature of our products, we don’t accept returns unless there is a defect or error on our part. Please contact us within 7 days of receiving your order for any issues.
  • Can I cancel or change my order?
    Because orders are personalized and processed quickly, cancellations or changes must be requested within 24 hours of placing your order.

Turnaround Time

  • How long does it take to make my custom item?
    Custom orders usually take 3-5 business days to create, plus shipping time. We’ll keep you updated every step of the way!

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